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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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NathanCindy Sefiane

June 3, 2026

5  out of  5
rating by NathanCindy Sefiane
"Stacy Cross has been amazing to work with. I have appreciated her knowledge and help in answering all my questions and bringing quick and impressive resolutions to my needs"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bill Costello’s Team. "
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Melissa Sanders

June 2, 2026

5  out of  5
rating by Melissa Sanders
"Sarah has been super helpful with transferring my insurance policies to Florida. I appreciate that she took the time to call me regarding my policies and explain what the next steps were. Overall excellent service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bill Costello’s Team. "
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D Lowe

June 2, 2026

5  out of  5
rating by D Lowe
"Stacy Cross was extremely valuable helping us update our homeowners policy so we could qualify for a premium discount and helping us update our auto policy with the best options for us. Thank you Stacy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael LaVerdiere

June 2, 2026

5  out of  5
rating by Michael LaVerdiere
"I had a list of questions about my auto and home policies. Pricilla helped me work through all of them very quickly and completely. Very cordial and effective."
We responded:
"Thank you for your kind review Michael!"
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ELIAS MORAES

May 31, 2026

5  out of  5
rating by ELIAS MORAES
"Make all transactions possible easy, l’m very appreciative, for all your help, everyone is remarkable, insurance transfers was easy, l’m very great full. Thanks"
We responded:
"Thank you for your kind review of State Farm Agent Bill Costello’s Team. We appreciate it!"
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Robert Favilla

May 27, 2026

5  out of  5
rating by Robert Favilla
"I've been with State Farm for several years in NY, but needed to change my policy to Florida. I sent an email asking for a new quote and within 10 minutes Elizabeth not only called me, but also sent the new quote via email."
We responded:
"Thank you Robert and Welcome to the Sunshine State!"
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Tom Erik Bonsak

May 27, 2026

5  out of  5
rating by Tom Erik Bonsak
"I had problem with my auto payment, but Stacy fixed it. She was very helpful. Thank you Stacy! I really recommend this agent, they are helpful and easy to work with."
We responded:
"Thank you for the business Tom!"
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Charles Wheeler

May 19, 2026

5  out of  5
rating by Charles Wheeler
"Customer support from Jessika was amazing and staff is always available."
We responded:
"Thank you so much Charles for taking the time to leave us such a glowing review! We strive to provide exceptional service to all of our customers, and we're thrilled to hear that Jessika was able to meet your expectations. Your feedback serves as a motivation for us to continue delivering the best experience possible. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you once again for your valuable feedback. We look forward to serving you again in the future. "
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Katie Jones

May 18, 2026

5  out of  5
rating by Katie Jones
"Priscilla was very pleasant and helpful. She answered my questions quickly and helped me get the info I needed."
We responded:
"Thank you Katie!"
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Mark Levy

May 15, 2026

5  out of  5
rating by Mark Levy
"Jessika was a big help explaining a change to us at the agency"
We responded:
"Thank you Mark!"
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alexandra fajardo

May 2, 2026

5  out of  5
rating by alexandra fajardo
"Jessika is an amazing agent. We have been working with her more than 15 years and we always go to her for whatever we need. We know we can always count on her."
We responded:
"Thank you for the amazing review, Alexandra! It is a pleasure to hear of your wonderful experience with Jessika and her level of commitment to our customers! Thanks for your many years of business with our agency."
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Melissa Ankers

April 29, 2026

5  out of  5
rating by Melissa Ankers
"Jessika is always awesome!"
We responded:
"Thank you for your continued business Melissa!"
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Tom Young

April 28, 2026

5  out of  5
rating by Tom Young
"Wonderful Customer Service with my car insurance claim"
We responded:
"Tom, it is a pleasure to hear what a wonderful experience you have had with State Farm! Thank you!"
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Jack Mallon

April 7, 2026

5  out of  5
rating by Jack Mallon
"Jessika Robles was fantastic to work with! She answered all of my questions regarding the policy we needed. I will certainly look for Jessika's assistance in the future. Thanks Jessika!"
We responded:
"Thank you so much for your kind words Jack. We are lucky to have a team member like Jessika and thank you very much for your business!"
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Berenice Castillo

March 31, 2026

5  out of  5
rating by Berenice Castillo
"Jessika was amazing at explaining and helping resolve my issue."
We responded:
"Thank you for your business Berenice!"
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Jean Stanley

March 26, 2026

5  out of  5
rating by Jean Stanley
"Staff has always been helpful and polite,friendly no matter what time of the day I call . I will always recommend Allstate"
We responded:
"Dear Jean, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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G A

March 9, 2026

5  out of  5
rating by G A
"Thank you Amanda for taking the time to go and above and helping get the best auto quote!"
We responded:
"Thank you for your kind review of Amanda with State Farm Agent Bill Costello’s Team. We appreciate it!"
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Darius Wilkerson

February 26, 2026

5  out of  5
rating by Darius Wilkerson
"The representative I spoke on the phone was very understanding and professional about onboarding me to the insurance. They made the process very easy and simple. To understand as well for a first time on your own insurance holder. Overall great customer service."
We responded:
"Dear Darius, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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H B

February 25, 2026

5  out of  5
rating by H B
"Friendly Competent Professional"
We responded:
"Thank you for your review!"
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Christina Knight

February 23, 2026

5  out of  5
rating by Christina Knight
"Amanda was so kind and helpful with switching our vehicle insurance. I was overwhelmed and she helped make it an easy and quick process. I’m so thankful for her."
We responded:
"Thank you for your kind review of Amanda with our State Farm Agent Bill Costello’s Team. We appreciate it!"
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Kevin Cochrane

February 23, 2026

5  out of  5
rating by Kevin Cochrane
"Jessika at Costello State Farm Brokers provides excellent customer service and is extremely helpful and supportive. Nothing is too much trouble and always responds immediately to anything you may require"
We responded:
"Hey Kevin, Thank you for the awesome feedback. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!"
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ashley hopkins

February 23, 2026

5  out of  5
rating by ashley hopkins
"Great agency and always willing to answer questions quickly when I have any!!"
We responded:
"Thank you Ashley!"
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Oliver Castro

February 18, 2026

5  out of  5
rating by Oliver Castro
"I've been with State Farm for over 8 years. I called in recently to get an understanding of the inner workings of my plan. This is something I've tried doing in the past, a few times, but admittedly it went over my head for various reasons. This time I spoke with Amanda. She repeated, rephrased my policy, and how my insurance worked until I felt comfortable, with neverending patience and exceptional customer service. She reminded me why I've stayed a customer with Statefarm all these years. Thank you, Amanda!"
We responded:
"Thank you Oliver! What an amazing review for Amanda. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Joe Presti

February 6, 2026

5  out of  5
rating by Joe Presti
"Jessica Lopez is an awesome CSR. Jessika continues to amaze us with her professionalism. She takes one care off our shoulders while away.👍"
We responded:
"Thank you Joe!"
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r

January 28, 2026

5  out of  5
rating by r
"5 stars all the way! Sarah is awesome, has a great personality and super easy toward with thank you!"
We responded:
"Thank you for the kind words!"