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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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glen Johnson

March 7, 2025

5  out of  5
rating by glen Johnson
"I moved to Florida recently and appreciate how easy Amanda Soto has made the transition for me. She's also helped me walk through my policy and help me understand it better than previous agents."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lila Feliz

March 3, 2025

5  out of  5
rating by Lila Feliz
"I had a great experience with the Bill Costello-State Farm Insurance. Amanda Soto responded promptly to my request and professionally offer the different options."
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Dianne Ormond

February 24, 2025

5  out of  5
rating by Dianne Ormond
"Whenever I have a question, if they can't answer it immediately or fix it, they say they will find out and get back to me, and they ALWAYS do. I can count on them to follow through!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jackie Denny

February 24, 2025

5  out of  5
rating by Jackie Denny
"As usual Elizabeth has always been a great help to us. Great service and questions answered. Thank you so much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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H. Jason Williams

February 20, 2025

5  out of  5
rating by H. Jason Williams
"Jessika is always there and answers my questions when I drop in to renew! I find that very helpful."
We responded:
"Thank you Jason!"
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jaysen rella

February 14, 2025

5  out of  5
rating by jaysen rella
"Thank you to the whole team for all their help and good work especially Priscilla Perez!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Luis Garcia

February 13, 2025

5  out of  5
rating by Luis Garcia
"I had an excellent experience with the team! Amanda Soto was fantastic—she went above and beyond to make sure I had everything I needed to insure my vehicle. Her attention to detail and dedication truly made the process smooth and stress-free. Great job, Amanda, and thank you for your exceptional service!"
We responded:
"Thank you Luis for your 5-star review! Amanda is very proud of her work and pleased that you are another satisfied customer! Thank you for the business."
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Mr. Ryan

January 31, 2025

5  out of  5
rating by Mr. Ryan
"Jessica has been outstanding thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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D Lowe

January 9, 2025

5  out of  5
rating by D Lowe
"Stacy Cross was extremely valuable helping us update our homeowners policy so we could qualify for a premium discount. Thank you Stacy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Topher

November 27, 2024

5  out of  5
rating by Chris Topher
"Jessica, my agent is very efficient and responsive to my questions about renewing my Umbrella policy. She actually suggested a couple minor changes that dramatically increased my liability protection while reducing my premium. Now that’s pro-active service."
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Scott Trzaska

November 20, 2024

5  out of  5
rating by Scott Trzaska
"Amanda Soto is fantastic. She is the rare type of person that listens to your needs and concerns as well as posses the knowledge and drive to find a solution that works for you. She takes the time to make you feel like you are her top client. I will reach out to Amanda and the Bill Costello State Farm team for all of my insurance needs."
We responded:
"Thank you Scott! We look forward to continuing to provide you with great service. Amanda is certainly a valued member of our agency team and will be very pleased to hear your feedback!"
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Mehmet Tamay

November 15, 2024

5  out of  5
rating by Mehmet Tamay
"I have been using Costello Insurance since moving to Florida three years ago. During the past year Stacy Cross has been managing my car, home, and umbrella insurance plans and she is excellent. She is proactive and offers different kinds of savings and more advantageous coverage options. Questions answered, issues resolved, money saved; I'm a happy customer. Thank you, Costello Insurance, and Stacy Cross."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rich Jai Bey

November 9, 2024

5  out of  5
rating by Rich Jai Bey
"When your agent reaches out to you and gives you information to make sure you are prepared and protected for hurricanes and life, Amanda our agent provided education and guidance for us to ease if I have such a situation. Thank you Amanda( when Grace our former agent became a mother and we given another agent we didn’t know if service would be the same, so glad it is) Again thank you Amanda"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Leonardo Perez Pizani

October 22, 2024

5  out of  5
rating by Leonardo Perez Pizani
"Excellent customer service! Mrs. Sarah Flowers was exceptionally knowledgeable and patient in answering all my questions. She walked me through all the coverage options available, explaining the pros and cons of each. She truly made my decision-making much easier and helped me save hundreds of dollars per month with even better coverage than my previous plan."
We responded:
"Thank you Leonardo for sharing feedback on your office interaction! I will be sure to share your compliments with Sarah and our office team. Thanks for the business!"
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Per Hove

October 11, 2024

5  out of  5
rating by Per Hove
"Great service and friendly staff"
We responded:
"Thank you Per!"
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Ana Lezcano

September 29, 2024

5  out of  5
rating by Ana Lezcano
"Thank you Amanda for all your help during this process of getting insured. You were great help and very informative. If you are looking for an insurance agent, this office will go the extra mile for you."
We responded:
"Thank you Ana for sharing your positive experience of insurance purchase through our State Farm agency office! Amanda takes pride in offering great service!"
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Angela Chavez

September 27, 2024

5  out of  5
rating by Angela Chavez
"Every time I call Bill Costello State Farm agency I always work with Amanda Soto. She is amazing. Always answers my questions and follows up with me on time. Very knowledgeable very helpful super friendly. The whole office is great. However every time I call, I prefer to speak with Amanda, she doesn’t make me just feel like JUST a customer. I feel like I’ve known her forever..!! thank you, Amanda for such amazing service. If there were 10 stars, I would give you 10! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Wow Thank You Angela! Amanda will be thrilled to read such a glowing review! Thank you for your insurance business!"
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Meghan Kenny

September 25, 2024

5  out of  5
rating by Meghan Kenny
"I had a wonderful experience with this State Farm! I recently moved to Florida and needed to obtain renters insurance. I could not make it to their office during business hours, and Sarah Flowers graciously offered to assist me through email communication. She made the process quick and easy, and within less than 24 hours, I had a new policy!"
We responded:
"Thank you Meghan for your business and welcome to Central Florida!"
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Patrick Greer

July 31, 2024

5  out of  5
rating by Patrick Greer
"Elizabeth and Stacy are always a joy to work with! Their genuine care to always answer my questions about coverage and willingness to assist is refreshing. I can’t recommend State Farm Bill Costello enough!"
We responded:
"Hi Patrick. Wow, thank you so much for your amazing review! 🌟 We’re absolutely thrilled to hear that you had such a positive experience with us. Your kind words really made our day!"
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Susie L.

July 29, 2024

5  out of  5
rating by Susie L.
"I've been a client at this office for many years. Bill is so personable and professional as are all the representatives. I originally worked with Sarah when I first got my auto policy but I've since spoken with several people in the office and everyone is always helpful. It's so nice to talk to people in an office instead of dealing with a call center!"
We responded:
"Wow Thank You Susie!"
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D Fue

July 26, 2024

5  out of  5
rating by D Fue
"The service that I have received from Bill Costello’s StateFarm has been excellent. Amanda is our agent and is so patient with all of our questions. She has always offered fantastic service to us and is very professional and friendly."
We responded:
"Thank you very much for taking the time to share your positive feedback on Amanda's level of professionalism and service!"
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Noshka Garcia

July 23, 2024

5  out of  5
rating by Noshka Garcia
"I recently switched to State Farm for my car insurance, and I am extremely pleased with their service. Amanda made the process of getting my insurance easy and straightforward, and their rates were very competitive. The customer service team was friendly and knowledgeable, helping me understand all the coverage options available."
We responded:
"Thank you Noshka for the great review and for your insurance business!"
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Rebecca Mortise

July 23, 2024

5  out of  5
rating by Rebecca Mortise
"Amanda was kind and friendly made sure to find the great fit for car insurance for me I was paying high now before. I been w the company for years now and have sent over friends and family to her and will continue to stay with them!!"
We responded:
"We are very thankful for your business Rebecca!"
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William Walsh

July 23, 2024

5  out of  5
rating by William Walsh
"We are so very glad to have been referred to Bill Costello by other satisfied customers. Stacy Cross who works for Bill was able to save us 30% annually on our insurance costs! If you are debating switching insurance companies because of rising rates, do not delay and get a quote from Bill Costello!"
We responded:
"Thank you William for your kind words! We are so lucky to have a great team member like Stacy!"
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caroline alves

July 23, 2024

5  out of  5
rating by caroline alves
"Had a great experience with Amanda Soto. Highly recommend!"