Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anne Mirbey

Anne Mirbey

September 25, 2026

5  out of  5
rating by Anne Mirbey
"Jessica is my contact since many years. She always answered to my questions and she is always available for me.
Recently I had a car accident, ( not my responsibility)State Farm was amazing. The App is very easy to use. I have a rental car while my car is being repaired.
I deeply recommend State Farm at Champions Gate Orlando."
We responded:
"Hi Anne, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. "
Profile photo of Zach

Zach

September 25, 2026

5  out of  5
rating by Zach
"Sarah is the best. I have worked with her almost exclusively for the last 10 years. She always gets back to me, is always handy with information, and I dont think she has ever failed to answer any questions I have ever had. Im not sure where Bill Costellos office is rated on the scale, but Sarah is 10/10."
We responded:
"Thank you Zach!"
Profile photo of Michelle D

Michelle D

September 23, 2026

5  out of  5
rating by Michelle D
"Jessika L. from Bill Costello's State Farm Office is an excellent Agent. She is highly accommodating to our needs anytime that we need assistance in our many years with State Farm. We truly appreciate her professionalism and expertise. Thank you Jessika at State Farm!"
We responded:
"Thank you Michelle!"
Profile photo of A S

A S

September 22, 2026

5  out of  5
rating by A S
"I love this agency. Jessika is very knowledgeable and professional."
We responded:
"Thank you!"
Profile photo of Rena Mack

Rena Mack

September 21, 2026

5  out of  5
rating by Rena Mack
"From day 1, Bill Costello's team has been very responsive. They get back to you immediately, they guide you, they make requests very easy with complex process. I am very appreciative of his team of experts that actually HELP you. In today's world, that is a miracle."
We responded:
"Rena, thank you for the fantastic review! We’re always here to support you with your insurance needs in Davenport. "
Profile photo of Elsie Jordan

Elsie Jordan

September 17, 2026

5  out of  5
rating by Elsie Jordan
"Costello‘s State Farm has exceptional service. All the people I talk to there are more than willing to help me and are very knowledgeable. I would recommend them to anyone whether it’s for Car or Home Insurance. They are the company to go to."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of vitor hugo abascal pastorini

vitor hugo abascal pastorini

September 15, 2026

5  out of  5
rating by vitor hugo abascal pastorini
"Tenho sido cliente desta agência a seis anos, e continuarei a ser nos próximos seis anos, isto é motivado pela atenção, gentileza, respeito e educação que minha família tem recebido do time do Bill Costello. Muito obrigado"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Bill Costello, agente de State Farm, aquí en Davenport. "
Profile photo of Claire Murray

Claire Murray

September 8, 2026

5  out of  5
rating by Claire Murray
"So helpful and available for all questions"
We responded:
"Thank you Claire!"
Profile photo of Enid Mejia

Enid Mejia

September 4, 2026

5  out of  5
rating by Enid Mejia
"We couldn’t be happier with our State Farm agency! Everyone in the office is always so friendly, helpful, and professional. Whenever we call, they go above and beyond to make sure our questions are answered and our needs are taken care of.

We transferred our policies from Chicago when we moved to Florida, and we have had nothing but positive experiences with everyone at the office. It’s such a relief knowing we have a team we can count on. We truly appreciate everything they do for us and highly recommend this agency!"
We responded:
"Thank you for your business Enid!"
Profile photo of Debbie

Debbie

August 31, 2026

5  out of  5
rating by Debbie
"Amanda was a pleasure to work with today. She listened to my concerns and explained why my auto insurance hadn’t been automatically deducted from my checking account. She emailed an authorization for auto-pay for my auto insurance and now everything is good again!
Give the lady a raise!
-Debbie Sullivan"
We responded:
"Thank you Debbie! Will do ;)
"
Profile photo of GJ M

GJ M

August 31, 2026

5  out of  5
rating by GJ M
"My experience with State Farm was great. Sarah Flowers from Florida was my agent and she was so helpful and always available and kind. Sarah was incredibly patient with me and always returned my calls. I’m glad I switched from GEICO to State Farm. Thanks Sarah!"
We responded:
"Thanks for sharing your experience!"
Profile photo of Ricky Pacione

Ricky Pacione

August 28, 2026

5  out of  5
rating by Ricky Pacione
"I had the privilege of working with Sarah, who not only was knowledgeable but made me comfortable enough to ask any questions regarding my home owner's insurance. Thankful for the professionalism and ease of this experience!"
We responded:
"Thanks for your business Ricky!
"
Profile photo of Chelsey Hughes

Chelsey Hughes

August 28, 2026

5  out of  5
rating by Chelsey Hughes
"Always on top of communicating with us and getting us the best possible coverage. Been with them for years, plan to stick around. Thank you"
We responded:
"Thank you Chelsey!"
Profile photo of Michele Gugliotta

Michele Gugliotta

August 26, 2026

5  out of  5
rating by Michele Gugliotta
"Helped to clarify questions about my policy."
We responded:
"Thank you Michele!"
Profile photo of E Witt

E Witt

August 24, 2026

5  out of  5
rating by E Witt
"Stacy answers her calls in a very polite, friendly and respectful way. She listens to your concerns and follows through to get you the best result. Thank you Stacy for all you do. Elaine"
We responded:
"Thank you Elaine for your kind comments and praise for Stacy! "
Profile photo of S K

S K

August 24, 2026

5  out of  5
rating by S K
"Sarah also provides unparalleled service!!! She is a consummate professional who knows her field inside and out. Within minutes, she got me a new quote for a change in my policy and fully explained the coverage types. Her understanding and knowledge helped me get the coverage needed. Thank you!!!

Jessika provides unparalleled service. She is incredibly knowledgeable and is always quick to respond and handle all of my requests. My experience with you and State Farm is exceptional. Thank you!

Stacy responded efficiently & quickly to the updates on my insurance policy. I appreciate the great service!"
We responded:
"Thank you!"
Profile photo of H B

H B

August 21, 2026

5  out of  5
rating by H B
"The Costello agency is one of the best insurance offices I have ever dealt with. The people there are courteous, professional, and competent.

With all of the changes recently at State Farm, and my own policy changes, Stacy has been most helpful. I am always glad when she answers the phone."
We responded:
"Thank you for your review!"
Profile photo of Linda Linda

Linda Linda

August 20, 2026

5  out of  5
rating by Linda Linda
"have been with State Farm over 30 years so didn't want to switch when relocating to Florida, Was so glad to find this local State Farm agency who have been just as great as my local agents up north who treated me like family. Kudos to Jessika who is always happy to help me with anything!"
We responded:
"Thank you for choosing our agency in Florida!
"
Profile photo of JimmyBZ1

JimmyBZ1

August 20, 2026

5  out of  5
rating by JimmyBZ1
"Amanda was very helpful and listened and responded to my needs. Excellent experience."
We responded:
"Thank you for sharing your customer service experience. Amanda takes great pride in helping our customers."
Profile photo of Brandi Gill

Brandi Gill

August 19, 2026

5  out of  5
rating by Brandi Gill
"Spoke with Amanda today and she was so helpful and pleasant. She helped me navigate through questions I had and answered everything thoroughly. I greatly appreciate your helpfulness, Amanda! Thank you!"
We responded:
"Thanks so much for the amazing review, Brandi! We really appreciate your support here in Davenport. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Adrian Hoffman

Adrian Hoffman

August 14, 2026

5  out of  5
rating by Adrian Hoffman
"This is a review for agent Sarah Flowers at Statefarm Insurance- Bill Costello. She is top notch, knows her stuff. She is polite, very helpful and explains the policy to my understanding. I've known Sarah since 2015 and call her my friend as well as my agent. When asked, I will always recommend Sarah, because of her excellent service and knowledge!
Thank you!!!"
We responded:
"Wow Thank you Adrian! Sarah takes great pride in her work and will so pleased to read this review!"
Profile photo of basel alyousfi

basel alyousfi

August 14, 2026

5  out of  5
rating by basel alyousfi
"Efficient, knowledgeable, courteous and responsive staff and services."
We responded:
"Thank you for your business Basel!"
Profile photo of steve whisman

steve whisman

August 10, 2026

5  out of  5
rating by steve whisman
"I called with just a question and Amanda was very nice and helpful. She answered my question and all was resolved"
We responded:
"Thank you Steve."
Profile photo of Nathaniel Essex

Nathaniel Essex

August 7, 2026

5  out of  5
rating by Nathaniel Essex
"Amanda was super friendly, helpful, and cleared up a bit of confusion quickly and with ease. Really appreciate her!"
We responded:
"Thank you Nathaniel for your business!"
Profile photo of Shelly Samm

Shelly Samm

July 31, 2026

5  out of  5
rating by Shelly Samm
"Amanda was extremely helpful and patient. She answered questions throughly."
We responded:
"Shelly, thank you for the fantastic review! "