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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ole A Thorsen

September 6, 2023

5  out of  5 rating by Ole A Thorsen
"Excellent service by Jessika Lopez"

joseph s

September 1, 2023

5  out of  5 rating by joseph s
"Very friendly and professional. Everyone there is great; they go above and beyond"


August 10, 2023

5  out of  5 rating by S K
"Stacy responded efficiently & quickly to the updates on my insurance policy. I appreciate the great service! Denise continues to be of tremendous help to me. She responds immediately & efficiently. Thank you for the excellent service. Denise provided me with excellent customer service! She was understanding, considerate, & very efficient. She answered all of my questions & was able to provide me with the form I needed. It was a pleasure to talk to her. I'm glad I'm with State Farm Insurance."

Belany Romano

August 4, 2023

5  out of  5 rating by Belany Romano
"Jessika is amazing and extremely helpful. She has been my agent for 5 years now and she is always willing to answer any question and help with anything in my policy. She is great!"

Kevin Cochrane

July 20, 2023

5  out of  5 rating by Kevin Cochrane
"Jessika at Costello State Farm Brokers provides excellent customer service"

Elizabeth FireBallOpsMom

July 19, 2023

5  out of  5 rating by Elizabeth FireBallOpsMom
"Happy to report that Amanda Soto is one of the best insurance agents to work with - she is very personable, professional & knowledgeable. Have our car insurance & home owners insurance with State Farm. So far so good!!"

B Radosevich

July 18, 2023

5  out of  5 rating by B Radosevich
"Staff is helpful, friendly and efficient."

dayaritzi maldonado

July 14, 2023

1  out of  5 rating by dayaritzi maldonado
"They are quick and nice to take your money but when you do need help with claims they don't want to help. Staff is rude when you call in for help but quick to help when you want that add another policy. All they tell you for you to call Claims department. For Claims, you don't even get a specific person. They transfer you from person to person and they never can give a concrete answer. Many time they have said they would call back and they dont. Every time you call in you have to explain everything from the beginning. I've been without my car almost 4 months now, since March 25th. Car is still at repair shop. Worst Experience I e ever had with any insurance company. STAY AWAY !!"

Mark Valencia

June 19, 2023

4  out of  5 rating by Mark Valencia
"the place offers good car insurance deals"

Diane Noel

May 19, 2023

5  out of  5 rating by Diane Noel
"Amanda Soto was absolutely amazing with me for all the steps to purchase insurances for my car and house. I had many questions and called her often, she was always so patient, cheerful and explained everything really clear to me. Very much available. She is the reason I decided on StateFarm vs another. Excellent service!"

Brandon Turcott

May 18, 2023

5  out of  5 rating by Brandon Turcott
"Stacy Cross is an absolute angel and pleasure to work with! Everything that she helped me with had no benefit to her. She listened to understand my request and took quick action to help resolve the issue. From start to finish she had patience with me and I so appreciate her time and assistance. I would wholeheartedly recommend contacting Stacy at Costello Ins for your insurance needs, questions, or concerns."

Rafael H. Morillo Rodríguez

May 12, 2023

5  out of  5 rating by Rafael H. Morillo Rodríguez
"Denise Torres was wonderful. She has excellent customer service"

Katja Watson

April 27, 2023

5  out of  5 rating by Katja Watson
"Very responsivevand friendly. Whenever we need anything it gets done right away."

H. Jason Williams

April 26, 2023

5  out of  5 rating by H. Jason Williams
"Jessika was again prompt and helpful. Thank you again!"

Annette Roman

April 3, 2023

5  out of  5 rating by Annette Roman
"Elizabeth Berrios Torres is a professional, patience individual who is quickly to response and resolve any issues you may have. I would definitely recommend families, and friends to this agent."

Tim F

March 23, 2023

5  out of  5 rating by Tim F
"I recently had the pleasure of purchasing a new policy through Amanda Soto at this agency. Amanda was very prompt and professional in her email responses and also just a really pleasant person to speak with. Also, I saved over 1k a year from my previous policy!"

Arelis Robles

March 13, 2023

5  out of  5 rating by Arelis Robles
"Jessika is amazing. She's very responsive to emails and goes above and beyond in providing the options I was looking for. Not only that but the agency itself is responsive. Since joining Costello State Farm, I've had hands down the best service of any other agent or company. Thank you all for your hardwork!!"

Mark Jackman

March 7, 2023

5  out of  5 rating by Mark Jackman
"Great service when setting up the account and equally good service when we closed it, due to a change in circumstances. A great company to deal with."

Steve Schmidt

February 1, 2023

5  out of  5 rating by Steve Schmidt
"Sarah has been incredibly diligent with a rather complicated insurance need. She’s been in regular contact with the underwriter and has kept me informed every step on the way! Thanks Sarah!!"

karen g

January 16, 2023

5  out of  5 rating by karen g
"Jessica is always helpful and returns emails promptly! She is the best to work with!"

Lucy Reyes

December 29, 2022

5  out of  5 rating by Lucy Reyes
"I spoke to Denise regarding a quote for my client, who will be closing on a house in January. Denise was extremely patient, courteous and above all very professional!"


December 19, 2022

5  out of  5 rating by MALONELMATON B
"Excellent 👍🏼"

Mike Cassata

December 19, 2022

5  out of  5 rating by Mike Cassata
"Jessika Lopez Was very helpful in guiding me threw all my insurance needs definitely recommend her for any insurance concerns you may have"

Linda Cochrane

November 21, 2022

5  out of  5 rating by Linda Cochrane
"Just wanted to say Jessika was so helpful and really efficient in assisting my husband and myself with our insurance updates. She is also warm and friendly"

Nicola Masciotra

November 1, 2022

5  out of  5 rating by Nicola Masciotra
"Leaving five stars specifically for Amanda. My parents have been with State Farm for more than 30 years and now I am too and she’s helped us all navigate transferring over to this location. Truly the most informative, efficient and knowledgeable agent we’ve worked with. A++ highly recommend"