
State Farm® Insurance Agent Bill Costello
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
glen Johnson
March 7, 2025
"I moved to Florida recently and appreciate how easy Amanda Soto has made the transition for me. She's also helped me walk through my policy and help me understand it better than previous agents."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lila Feliz
March 3, 2025
"I had a great experience with the Bill Costello-State Farm Insurance. Amanda Soto responded promptly to my request and professionally offer the different options."
Dianne Ormond
February 24, 2025
"Whenever I have a question, if they can't answer it immediately or fix it, they say they will find out and get back to me, and they ALWAYS do. I can count on them to follow through!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jackie Denny
February 24, 2025
"As usual Elizabeth has always been a great help to us. Great service and questions answered. Thank you so much."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
H. Jason Williams
February 20, 2025
"Jessika is always there and answers my questions when I drop in to renew! I find that very helpful."
"Thank you Jason!"
jaysen rella
February 14, 2025
"Thank you to the whole team for all their help and good work especially Priscilla Perez!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Luis Garcia
February 13, 2025
"I had an excellent experience with the team! Amanda Soto was fantastic—she went above and beyond to make sure I had everything I needed to insure my vehicle. Her attention to detail and dedication truly made the process smooth and stress-free. Great job, Amanda, and thank you for your exceptional service!"
"Thank you Luis for your 5-star review! Amanda is very proud of her work and pleased that you are another satisfied customer! Thank you for the business."
Mr. Ryan
January 31, 2025
"Jessica has been outstanding thank you"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
D Lowe
January 9, 2025
"Stacy Cross was extremely valuable helping us update our homeowners policy so we could qualify for a premium discount. Thank you Stacy."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Chris Topher
November 27, 2024
"Jessica, my agent is very efficient and responsive to my questions about renewing my Umbrella policy. She actually suggested a couple minor changes that dramatically increased my liability protection while reducing my premium. Now that’s pro-active service."
Scott Trzaska
November 20, 2024
"Amanda Soto is fantastic. She is the rare type of person that listens to your needs and concerns as well as posses the knowledge and drive to find a solution that works for you. She takes the time to make you feel like you are her top client. I will reach out to Amanda and the Bill Costello State Farm team for all of my insurance needs."
"Thank you Scott! We look forward to continuing to provide you with great service. Amanda is certainly a valued member of our agency team and will be very pleased to hear your feedback!"
Mehmet Tamay
November 15, 2024
"I have been using Costello Insurance since moving to Florida three years ago. During the past year Stacy Cross has been managing my car, home, and umbrella insurance plans and she is excellent. She is proactive and offers different kinds of savings and more advantageous coverage options. Questions answered, issues resolved, money saved; I'm a happy customer. Thank you, Costello Insurance, and Stacy Cross."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rich Jai Bey
November 9, 2024
"When your agent reaches out to you and gives you information to make sure you are prepared and protected for hurricanes and life, Amanda our agent provided education and guidance for us to ease if I have such a situation. Thank you Amanda( when Grace our former agent became a mother and we given another agent we didn’t know if service would be the same, so glad it is) Again thank you Amanda"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Leonardo Perez Pizani
October 22, 2024
"Excellent customer service! Mrs. Sarah Flowers was exceptionally knowledgeable and patient in answering all my questions. She walked me through all the coverage options available, explaining the pros and cons of each. She truly made my decision-making much easier and helped me save hundreds of dollars per month with even better coverage than my previous plan."
"Thank you Leonardo for sharing feedback on your office interaction! I will be sure to share your compliments with Sarah and our office team. Thanks for the business!"
Per Hove
October 11, 2024
"Great service and friendly staff"
"Thank you Per!"
Ana Lezcano
September 29, 2024
"Thank you Amanda for all your help during this process of getting insured. You were great help and very informative. If you are looking for an insurance agent, this office will go the extra mile for you."
"Thank you Ana for sharing your positive experience of insurance purchase through our State Farm agency office! Amanda takes pride in offering great service!"
Angela Chavez
September 27, 2024
"Every time I call Bill Costello State Farm agency I always work with Amanda Soto. She is amazing. Always answers my questions and follows up with me on time. Very knowledgeable very helpful super friendly. The whole office is great. However every time I call, I prefer to speak with Amanda, she doesn’t make me just feel like JUST a customer. I feel like I’ve known her forever..!! thank you, Amanda for such amazing service. If there were 10 stars, I would give you 10! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"Wow Thank You Angela! Amanda will be thrilled to read such a glowing review! Thank you for your insurance business!"
Meghan Kenny
September 25, 2024
"I had a wonderful experience with this State Farm! I recently moved to Florida and needed to obtain renters insurance. I could not make it to their office during business hours, and Sarah Flowers graciously offered to assist me through email communication. She made the process quick and easy, and within less than 24 hours, I had a new policy!"
"Thank you Meghan for your business and welcome to Central Florida!"
Patrick Greer
July 31, 2024
"Elizabeth and Stacy are always a joy to work with! Their genuine care to always answer my questions about coverage and willingness to assist is refreshing. I can’t recommend State Farm Bill Costello enough!"
"Hi Patrick. Wow, thank you so much for your amazing review! 🌟 We’re absolutely thrilled to hear that you had such a positive experience with us. Your kind words really made our day!"
Susie L.
July 29, 2024
"I've been a client at this office for many years. Bill is so personable and professional as are all the representatives. I originally worked with Sarah when I first got my auto policy but I've since spoken with several people in the office and everyone is always helpful. It's so nice to talk to people in an office instead of dealing with a call center!"
"Wow Thank You Susie!"
D Fue
July 26, 2024
"The service that I have received from Bill Costello’s StateFarm has been excellent. Amanda is our agent and is so patient with all of our questions. She has always offered fantastic service to us and is very professional and friendly."
"Thank you very much for taking the time to share your positive feedback on Amanda's level of professionalism and service!"
Noshka Garcia
July 23, 2024
"I recently switched to State Farm for my car insurance, and I am extremely pleased with their service. Amanda made the process of getting my insurance easy and straightforward, and their rates were very competitive. The customer service team was friendly and knowledgeable, helping me understand all the coverage options available."
"Thank you Noshka for the great review and for your insurance business!"
Rebecca Mortise
July 23, 2024
"Amanda was kind and friendly made sure to find the great fit for car insurance for me I was paying high now before. I been w the company for years now and have sent over friends and family to her and will continue to stay with them!!"
"We are very thankful for your business Rebecca!"
William Walsh
July 23, 2024
"We are so very glad to have been referred to Bill Costello by other satisfied customers. Stacy Cross who works for Bill was able to save us 30% annually on our insurance costs! If you are debating switching insurance companies because of rising rates, do not delay and get a quote from Bill Costello!"
"Thank you William for your kind words! We are so lucky to have a great team member like Stacy!"
caroline alves
July 23, 2024
"Had a great experience with Amanda Soto. Highly recommend!"