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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travis Cossairt

August 5, 2025

5  out of  5
rating by Travis Cossairt
"Elizabeth is the most responsive and helpful agent I’ve ever worked with!"
We responded:
"Thank you for taking the time to share your thoughts Travis! If you ever have any questions or need assistance, we’re here to help!"
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Cristian Gomez

August 1, 2025

5  out of  5
rating by Cristian Gomez
"Amanda was very polite and professional during our interaction she got me the best quote possible that fit within my budget."
We responded:
"We’re thankful for your feedback Cristian! It’s our pleasure to assist you with your insurance needs."
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Jennifer Starch

July 31, 2025

5  out of  5
rating by Jennifer Starch
"Calling around to get new insurance rates is an easy task to put off, but calling Bill Costello’s office was such a smart move! Not only were they able to save my family money on our auto insurance, but when I have a question or need anything, they’re so helpful in the office! Stacy at the front desk has always been able to kindly answer my quick questions and Liz responds to phone calls and emails so fast for anything more in-depth! Costello has clearly cultivated an amazing team and it’s such a pleasure doing business with them."
We responded:
"Wow! Thank you for your 5-star review Jennifer! We are fortunate to have customers like you."
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Ruben Montano

July 31, 2025

5  out of  5
rating by Ruben Montano
"Amanda, Priscilla and the entire office staff are very knowledgeable and you can feel the amount of care apply to everyone who are looking for a great deal, for real I was being paying to much for nothing with the lizard company. Now I'm paying lower and I have a real coverage, thank you for your business with me. I will recommend you guys with my eyes closed."
We responded:
"Thank you Ruben for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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A Jay

July 31, 2025

1  out of  5
rating by A Jay
"Just got off of the phone with a young lady named Amanda. Word of advice, hang up your line before you continue speaking, and YES, there is a way, geico 100% quoted me less than you all ($200 less to be exact). Work on your professionalism sweetheart. Stacey- thank you for being professional and polite."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Meridith Lankau

July 28, 2025

5  out of  5
rating by Meridith Lankau
"Amanda helped me so so much!!! 🫶🏻"
We responded:
"Thank you for your 5-star review! Our State Farm team is happy to be your good neighbor!"
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S K

July 14, 2025

5  out of  5
rating by S K
"Jessika provides unparalleled service. She is incredibly knowledgeable and is always quick to respond and handle all of my requests. My experience with you and State Farm is exceptional. Thank you! Stacy responded efficiently & quickly to the updates on my insurance policy. I appreciate the great service!"
We responded:
"Thank you!"
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SS

June 30, 2025

5  out of  5
rating by SS
"Thank you so very much Amanda Soto for going over and above ! She was so so patient with me and my family! You are awesome!"
We responded:
"Thank you for taking the time to share your compliments for Amanda! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hiraila Noriega

May 28, 2025

5  out of  5
rating by Hiraila Noriega
"Las chicas que trabajan allí son maravillosas me ayudaron muchísimo y todo lo hacen súper fácil en especial eve. Muchas gracias a todo el equipo"
We responded:
"¡Gracias por visitar nuestra oficina de State Farm! Nos alegra saber que tuvo una experiencia positiva con nosotros; ¡su satisfacción es nuestra máxima prioridad! Esperamos seguir apoyando sus necesidades de seguro."
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Teri Rojas

May 19, 2025

5  out of  5
rating by Teri Rojas
"Stacy Cross was amazing today! She always helps me when I call regarding my 2 cars insured thru State Farm. Stacy is great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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H. Jason Williams

May 14, 2025

5  out of  5
rating by H. Jason Williams
"Jessika is always there and answers my questions when I drop in to renew! I find that very helpful."
We responded:
"Thank you Jason!"
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Alfonso Garcia

May 13, 2025

5  out of  5
rating by Alfonso Garcia
"Thanks to Stacey!! great service 10/10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diana Johnson

April 22, 2025

5  out of  5
rating by Diana Johnson
"Jessika was so helpful to me when I was changing my name on our policies for our vehicles and home insurance. She was professional and friendly and got everything taken care of with a few messages- I didn’t even have to go into the office. 5 stars All the way!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Susie Allen

April 15, 2025

5  out of  5
rating by Susie Allen
"Amanda made us feel like we were chatting with an old friend! She took the nervous feelings we had held regarding switching to a new State Farm office and transferring everything to a new state and made us relax and truly enjoy our time in the office. We may need to make excuses to go in and her and the office staff from time to time just to feel encouraged about life! We feel we are in safe, caring hands. Our only regrets is that we waited for so long! Hesitate no longer! You will not regret joining this State Farm Family!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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glen Johnson

March 7, 2025

5  out of  5
rating by glen Johnson
"I moved to Florida recently and appreciate how easy Amanda Soto has made the transition for me. She's also helped me walk through my policy and help me understand it better than previous agents."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lila Feliz

March 3, 2025

5  out of  5
rating by Lila Feliz
"I had a great experience with the Bill Costello-State Farm Insurance. Amanda Soto responded promptly to my request and professionally offer the different options."
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Dianne Ormond

February 24, 2025

5  out of  5
rating by Dianne Ormond
"Whenever I have a question, if they can't answer it immediately or fix it, they say they will find out and get back to me, and they ALWAYS do. I can count on them to follow through!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jackie Denny

February 24, 2025

5  out of  5
rating by Jackie Denny
"As usual Elizabeth has always been a great help to us. Great service and questions answered. Thank you so much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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jaysen rella

February 14, 2025

5  out of  5
rating by jaysen rella
"Thank you to the whole team for all their help and good work especially Priscilla Perez!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Luis Garcia

February 13, 2025

5  out of  5
rating by Luis Garcia
"I had an excellent experience with the team! Amanda Soto was fantastic—she went above and beyond to make sure I had everything I needed to insure my vehicle. Her attention to detail and dedication truly made the process smooth and stress-free. Great job, Amanda, and thank you for your exceptional service!"
We responded:
"Thank you Luis for your 5-star review! Amanda is very proud of her work and pleased that you are another satisfied customer! Thank you for the business."
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Mr. Ryan

January 31, 2025

5  out of  5
rating by Mr. Ryan
"Jessica has been outstanding thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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D Lowe

January 9, 2025

5  out of  5
rating by D Lowe
"Stacy Cross was extremely valuable helping us update our homeowners policy so we could qualify for a premium discount. Thank you Stacy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Topher

November 27, 2024

5  out of  5
rating by Chris Topher
"Jessica, my agent is very efficient and responsive to my questions about renewing my Umbrella policy. She actually suggested a couple minor changes that dramatically increased my liability protection while reducing my premium. Now that’s pro-active service."
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Scott Trzaska

November 20, 2024

5  out of  5
rating by Scott Trzaska
"Amanda Soto is fantastic. She is the rare type of person that listens to your needs and concerns as well as posses the knowledge and drive to find a solution that works for you. She takes the time to make you feel like you are her top client. I will reach out to Amanda and the Bill Costello State Farm team for all of my insurance needs."
We responded:
"Thank you Scott! We look forward to continuing to provide you with great service. Amanda is certainly a valued member of our agency team and will be very pleased to hear your feedback!"
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Mehmet Tamay

November 15, 2024

5  out of  5
rating by Mehmet Tamay
"I have been using Costello Insurance since moving to Florida three years ago. During the past year Stacy Cross has been managing my car, home, and umbrella insurance plans and she is excellent. She is proactive and offers different kinds of savings and more advantageous coverage options. Questions answered, issues resolved, money saved; I'm a happy customer. Thank you, Costello Insurance, and Stacy Cross."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"